sandylin15/f,tower2,brightchina,building1,beijing.
objective:
tocontributedevelopedcustomerrelatioandadministrativeskillstoachallenginginahotel.
summaryofqualificatio:
developedinterpersonalskills,havingdealtwithadiversityofclients,profeionalsandstaffmembers.
detail-andgoal-oriented.
functionwellinhigh-streatmohere.
knowledgeableootheecoandapteccomputerystems.
careerhistory
1992-presenttheoliverhotel,whitewater,ks
hotelclerk
resolvedguests'needs.controlledreservationiututilizingeecocomputersystem.handledincomingcalls.maintaineddailyreportsinvolvingreturnguests，corporateaccounts,andsuiterentals.iectedrooms.
1988-1991waldenhotel,walton,ks
hotelclerk
trainedpersoel.handledtelephone,internationalfaxandtelexbookings.maintaineddailyandmonthlyreportstrackingdemandsandguaranteedno-showbilling.utilizedapteccomputerforiuttinggrouookingandlists.
1986-1987waldenhotel,walton,ks
salesaociate
aistedcustomers.maintainedstock.opened/closedshop.trackedbestsellingnovels,andmaderecommendatiotocustomers.
1983-1985bethelcollege,northnewton,ks
secretary
reoibleforgeneralclericalduties.resolvedinquiries.aistedinlocatingguesteakers.
education
bethanycollege,lindorg,ks
bachelorofscienceociology,1983
preferences
furnisheduponrequest.
candidate'scustomerrelatioandadministrativeskills,eentialinthehotel/hoitalityf