sandylin15/f,tower2,brightchina,building1,beijing.　　　　objective:　　tocontributedevelopedcustomerrelatioandadministrativeskillstoachallenginginahotel.　　　　　　summaryofqualificatio:　　　　developedinterpersonalskills,havingdealtwithadiversityofclients,profeionalsandstaffmembers.　　detail-andgoal-oriented.　　functionwellinhigh-streatmohere.　　knowledgeableootheecoandapteccomputerystems.　　careerhistory　　1992-presenttheoliverhotel,whitewater,ks　　hotelclerk　　resolvedguesteeds.controlledreservationiututilizingeecocomputersystem.handledincomingcalls.maintaineddailyreportsinvolvingreturnguests，corporateaccounts,andsuiterentals.iectedrooms.　　　　1988-1991waldenhotel,walton,ks　　hotelclerk　　trainedpersoel.handledtelephone,internationalfaxandtelexbookings.maintaineddailyandmonthlyreportstrackingdemandsandguaranteedno-showbilling.utilizedapteccomputerforiuttinggrouookingandlists.　　　　　　1986-1987waldenhotel,walton,ks　　salesaociate　　aistedcustomers.maintainedstock.opened/closedshop.trackedbestsellingnovels,andmaderecommendatiotocustomers.　　　　1983-1985bethelcollege,northnewton,ks　　secretary　　reoibleforgeneralclericalduties.resolvedinquiries.aistedinlocatingguesteakers.　　　　education　　bethanycollege,lindorg,ks　　bachelorofscienceociology,1983　　　　preferences　　furnisheduponrequest.　　　　candidatescustomerrelatioandadministrativeskills,eentialinthehotel/hoitalityfield,areemphasizedthroughouttheresume.　　educationisde-emphasizedbecausecandidatesworkhistoryitrong.